How do I connect to Western's WiFi on my Chromebook?

"Invalid domain" error


Answer

Eduroam on Chromebook | UU Manuals

If you get an error with "invalid domain" and cannot connect to campus WiFi, here's what to do: 

  1. Use "western.edu" in the "domain suffix match" box (i.e., jayne.doe@western.edu).
  2. For the "identity" box, input everything that appears before the @ in your Western email (i.e., jayne.doe@western.edu).
  3. Enter your Western password in the "password" box.
  4. All the other settings can be left as is. 

If you are still experiencing connection problems after attempting this fix, please see IT Services. 

  • Last Updated Oct 06, 2025
  • Views 1
  • Answered By Tiffanie Wick

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